Case Studies

Real work. Real outcomes.

We measure success by the outcomes we create for clients, not the hours we bill. Here's a snapshot of what we've delivered.

ConsultancyInsurance

365 Assistance Group

Building a CRM system for Australia's largest insurance broker network

365 Assistance Group needed a scalable CRM and workflow solution to manage their national broker network. We designed and implemented a custom monday.com environment that unified their operations.

Key outcomes

  • Unified broker management across national network
  • Automated key workflows saving 15+ hours per week
  • Real-time reporting for executive visibility
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IT ServicesLegal & Professional Services

Confidential (Professional Services)

Managed IT transformation cutting downtime by 80% across a multi-site professional services firm

A national professional services firm was running on ageing infrastructure with no proactive monitoring and a reactive break-fix model costing them in lost billable hours. Wisely took over as managed IT provider and delivered measurable reliability within 90 days.

Key outcomes

  • 80% reduction in unplanned downtime within 90 days
  • 100% of endpoints under centralised management
  • IT support SLA compliance lifted from 54% to 96%
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IT Services · M&EMedia Production

Confidential (Media & Entertainment)

Achieving TPN registration and full content security compliance for a Paramount distribution partner

A post-production facility was flagged non-compliant during a studio audit and given six weeks to reach TPN Registered status or lose the contract. Wisely delivered a full assessment, gap remediation, and compliance programme that brought them across the line on time.

Key outcomes

  • TPN Registered status achieved within 6 weeks
  • Studio distribution contract retained and expanded
  • Full content security framework implemented
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