Cloud calling built for
sales and support teams.
Aircall is a cloud-based business phone and call centre platform trusted by 22,000+ companies across 45+ countries. Wisely implements, configures, and supports Aircall deployments. As an Advanced monday.com Partner, we connect your calls directly into your CRM workflows.
22,000+
Companies on Aircall
250+
Integrations
45+
Countries
5 hrs
Saved per agent / week
Platform features
Everything your team needs to talk.
Smart call routing
IVR, ring groups, time-based routing, and queue callback. Calls reach the right person every time.
Power Dialer
Automate outbound calling for sales teams. Move through call lists without manual dialling. Saves up to 5 hours per agent per week.
Real-time analytics
Live dashboards, call volume trends, agent performance, and custom reports. Know what's happening in your team at any moment.
SMS & WhatsApp
Reach customers on the channels they prefer. Send and receive business SMS, MMS, and WhatsApp Business messages from the same platform.
Call coaching
Listen, whisper, or barge into live calls. Review recordings and AI-generated summaries to coach your team faster.
AI assist
Automatic call transcription, key topic recognition, talk-to-listen ratios, and AI-generated summaries. Review calls twice as fast.
How it works
From call to CRM, automatically.
Every call your team takes or makes flows through Aircall into your CRM and monday.com boards. Zero manual data entry.
Inbound call
Customer calls your business number. IVR greets and routes based on your rules.
Agent answered
Call rings the right team or individual. AI Assist surfaces caller context in real time.
CRM auto-logged
Call activity, duration, and outcome sync instantly to monday.com, HubSpot, or Salesforce.
Automation triggered
Board automations fire based on call outcome: creating tasks, sending follow-ups, updating records.
Analytics updated
Call data feeds your live dashboard. Track volume, wait times, and agent performance.
Inbound call
Customer calls your business number. IVR greets and routes based on your rules.
Agent answered
Call rings the right team or individual. AI Assist surfaces caller context in real time.
CRM auto-logged
Call activity, duration, and outcome sync instantly to monday.com, HubSpot, or Salesforce.
Automation triggered
Board automations fire based on call outcome: creating tasks, sending follow-ups, updating records.
Analytics updated
Call data feeds your live dashboard. Track volume, wait times, and agent performance.
monday.com + Aircall
Your calls, inside your workflows.
As an Advanced monday.com Partner, Wisely is uniquely placed to integrate Aircall directly into your monday.com boards. Every call is logged, every outcome triggers an automation, and every rep has full context before they even pick up.
Learn about our monday.com practiceAutomatic call logging
Every inbound and outbound call is logged to the relevant monday.com item. No manual entry.
Outcome-based automations
Trigger board automations when a call ends, based on outcome, duration, or disposition code.
Click-to-call from boards
Dial any contact directly from their monday.com item. One click, no copy-pasting.
Unified activity timeline
Calls, emails, and tasks in one timeline. Full context for every customer interaction.
Integrations
Connects to 250+ tools.
Aircall has one of the deepest integration ecosystems in business communications, covering CRM, helpdesk, ecommerce, analytics, and more.
Our engagement
What Wisely delivers.
We handle the full Aircall rollout: number porting, IVR design, CRM wiring, and team training. Your team gets a working system from day one, not a half-configured platform to figure out yourself.
Number porting
Transfer your existing numbers from your current provider with zero downtime.
IVR & call routing design
We design your menu structure, ring groups, business hours, and fallback routing.
User & team configuration
Full setup of users, softphones, mobile apps, and call recording policies.
CRM & monday.com wiring
Native integrations configured and tested. Calls log automatically from day one.
Analytics setup
Custom dashboards, KPI configuration, and live monitoring for team leads.
Ongoing support
Seat changes, IVR updates, number additions. Handled by the same team that set it up.
Set up Aircall with Wisely.
We'll assess your current phone setup and show you what Aircall can do for your team.